CAREER SKILLS
• Thirty five years of Customer Service experience
• Casino Host
• Executive Casino Host
• Twelve years Player Development experience
• Gaming Floor Operations
• Gaming property Marketing and Branding
• Thirty five years of Sales experience
• Twenty years of management and supervisory experience
• Twelve years of Land-Based Casino experience
• Thirty Five years of business development experience
• Twelve years casino operations experience
• Twelve years Players Club experience
• Extensive money handling experience
• Cage Main Banker, Employee Services Experience
• Casino Cage Shift Supervisor
• Three Years OTB, Race and Sports Experience
• Twelve years retail sales experience
• P&L and Financial Analysis
• Client Contact. i.e., nurturing new and existing clients to build loyalty and growth of various businesses including my own.
• Public Speaking. Including Gaming seminars, coaching and teaching
• Marketing and Event design and coordination
• Marketing and Advertising. Design and copywriting of print ads, radio spots, guest speaking on radio programs. Designed and built my own retail stores based around optimum product placement to obtain continuous increase in merchandise sales. Design and development of on line web page to build visibility of a business. Able to utilize these skills to increase player development in the gaming industry.
• Operations Assessment. Full understanding, and experience, in business operations from front line positions through management. Able to assess business needs to build to the fullest potential, including how operations effect the financial statement of a company and ways to alter business practices to achieve maximum results with minimum challenges.
• Was able to use the above skills to build and maintain a successful business, and to continually move to the top of the department in my present career choice.
• Proficient in AS/400, CMS, LMS, Mariposa, Oasis programs, SuperPlaymate, CBS Paramutual system, all main cage and casino operating systems.
• Proficient in Word, Excel, all Microsoft programs
• Volunteer Work. I have a long history of giving back to the community through different non-profit agencies and volunteer organizations. I have worked as a volunteer in mental institutions; mentored teens returning to life through halfway homes after drug rehabilitation, and families coming out of domestic abuse lives to find their own way in the world. Volunteered with organizations to assist with fundraising and event planning.
• Animal Foundation Ambassador and foster for Lieds animal shelter.
• Clark County Commission Board Member
What Information Would You Especially Like to Find On This Site?
My name is Jim Erwood and I am the European Director of Operations for Poker Royalty the leading agency in the Poker industry. I would like to get in touch with you to see if there are any opportunities for us to work together. Kind regards
Jim
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Jim